Service Research and Innovation by Unknown

Author:Unknown
Language: eng
Format: epub
ISBN: 9783030322427
Publisher: Springer International Publishing

(3)Department of Information Systems, Ansari College of Business, University of Nevada, Reno, NV, USA

Elias Abou Maroun (Corresponding author)

Email: [email protected]

Jay Daniel

Email: [email protected]

Didar Zowghi

Email: [email protected]

Amir Talaei-Khoei

Email: [email protected]

Abstract

The recent explosion of interest around Blockchain and capabilities of this technology to track all types of transaction more transparently and securely motivate us to explore the possibilities Blockchain offers across the supply chain. This paper examines whether Blockchain makes a good fit for use in an Australian manufacturer supply chain. To address this, the research uses Technology Acceptance Model (TAM) as a framework from the literature. Blockchain allows us to have permissioned or permission-less distributed ledgers where stakeholders can interact with each other. It details how Blockchain works and the mechanism of hash algorithms which allows for greater security of information. It also focuses on the supply chain management and looks at the intricacies of a manufacturers supply chain. We present a review of the processes in place of an electrical manufacturer and the problems faced in the supply chain. A model is proposed in using public and private Blockchains to overcome these issues. The proposed solution has the potential to bring greater transparency, validity across the supply chain, and improvement of communication between stakeholders involved. We also point out some potential issues that should be considered if adopting Blockchain.

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